FAQs

Q: How does this whole thing work?

A: Get in contact with us, we’ll schedule a virtual meeting, and you’ll tell us what you’re looking for! Once we find the right provider with you, you will interview them over video chat. If it is the right fight, our agency will put together contracts and distribute payments on your behalf. If you ever should have questions or concerns, this agency is your point of contact – we do all of the work! The agency will also check in regularly to be sure that your service provider is the best fit for you.

Q: What are the costs?

A: You pay for the service you book. For example, if you hire a babysitter at $20 an hour, that is what you pay for. There are no additional costs associated with our childcare bridge service. We’re here to find you the best quality childcare at no additional cost to you!

Q: How can I trust the provider you’re sending me?

A: All of our childcare providers are well vetted and submit to annual background checks. They are required to have adequate experience with children from various walks of life from a personal and professional perspective. Simply put: If they wouldn’t be welcome in our personal space with our loved ones, we wouldn’t assign them to yours. Still not convinced? We will connect you with your childcare provider prior to any contracts being signed and will continue to work with you to find the best fit.

Q: What is a postpartum doula?

A: A postpartum doula is an individual whose job is to be an all-around support system to mom and baby after birth. This is often referred to as the 4th trimester, and is considered one of the most intense because there are so many sudden changes and likely not enough support to deal with them.

Q: Do I need a postpartum doula?

A: There is no one who can not benefit from the services a postpartum doula offers, but those services will vary from family to family. While plans and general service all include a similar structure, each is personalized based on unique needs. You had so much help and support while you were pregnant, but now you’re home with a new baby and could really use some help. This is why so many parents are hiring postpartum doulas now.

Q: Do you take insurance for postpartum services?

A: Yes and no. It really depends on what insurance company you’re using. We will take what we can based on your policy. This is a case by case answer and we strongly suggest asking your insurance company about your postpartum services coverage prior to inquiring with us.

Q: What area do you serve?

A: The entire Hudson Valley! We’ll find someone close to you.

Q: Why should I hire you? What sets you apart?

A: As a mom of 3, my oldest almost 10, I have plenty of experience and have gotten the proper education pertaining to these services since. I offer overnights (postpartum, not common) and truly care about the success of your transition. I also offer a first trimester services (also uncommon) to help you feel prepared for this new journey. My focus is on you and baby, but I want to see that your entire family unit have a smooth transition as well. I believe the more we talk about, the more prepared you will feel. Let me be your biggest resource. As far as childcare providers go, I’m looking for people I would trust with my own kids. This isn’t just a business.

Q: What are your services and what do they cost?

A: Good question. This will depend on whether you’re seeking postpartum care or childcare, what level of credentialing you seek, how much you are asking providers to do. There is also the matter of whether you are using insurance for any or all of your payment. Give us as many details as you can on our form, and we’ll give you a proper estimate as soon as we can. No gatekeeping here!

Q: What forms of payment do you accept?

A: Cash, Check, Venmo, or Credit card. Some clients will also use insurance or credit plans to cover this investment. A retainer will be required for all services.

Q: How should I contact you?

A: Emails and inquiries are great. Calls are also a good option. Whether you’re inquiring about a service today or not, following our socials is a great way to stay in the know. If you’d like to eliminate as much back and forth as possible, filling out our form is the best way to go!

Q: What is the difference between Regular and Awake Service?

With typical service, the doula rests when the baby rests. This is what can usually be expected from an overnight postpartum doula. During awake care, the doula does not sleep for the entirety of the shift. Because of this, regular care can be done more frequently, while awake must be limited.